Compatibility guide
Send JPG Instead of HEIC From iPhone
iPhone often captures HEIC photos to save storage. That is convenient until the recipient, website, or form needs JPG.
No upload Works on mobile Desktop ready
For existing photos, convert HEIC to JPG. For future photos, set Camera format to Most Compatible on your iPhone.
- Existing HEIC files still need conversion.
- Most Compatible makes future camera photos JPG.
- Use PDF if the receiver asked for a document upload.
Questions answered
How do I stop taking HEIC photos?
On iPhone, open Settings, Camera, Formats, then choose Most Compatible for future photos.
Will this change old HEIC photos?
No. It affects future camera captures. Existing HEIC photos should be converted to JPG or PDF.
Are files uploaded?
No. HEIC Photo processes files locally in your browser. Your photos are not uploaded to a server, saved in cloud storage, or sent to analytics. Optional analytics only receive non-identifying usage signals after consent.